The four key performance indicators (KPIs) for JDA Advisory reflect the company’s strategic objectives: consulting effectiveness, implementation quality, customer trust, and operational efficiency. They are characterized by:

Implementation Compliance Rate (Compliance Implementation Rate)

Objective: Measures the percentage of projects completed in full compliance with standards (ISO 27001, ISO 22301, DORA, NIS-2, PCI DSS). Formula: Number of implementations completed with a successful audit ÷ total number of implementations × 100%. Interpretation: >90% = high consulting and auditing effectiveness.

Customer Satisfaction Index (Client Trust Index)

Objective: To assess the level of customer trust and satisfaction after project completion. Method: NPS (Net Promoter Score) surveys + analysis of customer retention. Interpretation: An NPS score above 70 indicates a strong reputation and high customer loyalty.

Operating Efficiency Ratio (Operational Efficiency Ratio)

Objective: Measures the relationship between project completion time and its scope and quality. Formula: Average project completion time ÷ planned time × 100%. Interpretation: <100% = projects completed faster than planned, while maintaining quality.

Service Portfolio Growth Index (Service Expansion KPI)

Objective: To track the growth in the number of new services or sectors covered by consulting (e.g., fintech, manufacturing, SaaS). Formula: Number of new services/sectors in a given year ÷ number of services/sectors in the previous year × 100%. Interpretation: >20% = dynamic growth of the service portfolio and revenue diversification.

JDA Advisory – We create value by building compliance, security, and operational resilience

JDA Advisory is a consulting firm specializing in the design, implementation, and improvement of management systems compliant with international standards and sector-specific regulations. We support organizations in building real operational resilience, information security, and full compliance – in a practical, measurable way tailored to their scale of operations. Our mission is to transform compliance into a competitive advantage, not simply to meet formal requirements.

We combine expert auditing knowledge, strategic consulting, and professional communication to enable organizations to operate effectively, transparently, and with complete risk control. Our approach is based on a true understanding of business processes, customer needs, and the dynamically evolving regulatory requirements in sectors such as banking, fintech, insurance, ICT, and manufacturing.

Experts in ISO, DORA, NIS-2, and management systems

JDA Advisory is a team of specialists who have been supporting organizations for years in building and improving management systems compliant with key standards and regulations, such as:

• ISO 27001 – ISMS (Information Security Management System)
• ISO 22301 – BCMS (Business Continuity Management System)
• DORA – Digital Operational Resilience Act
• NIS-2 – Network and Information Systems Directive
• PCI DSS and other industry regulations

Our projects range from full implementations to audits, readiness reviews, testing, requirements mapping, and preparing organizations for certification audits. We work with companies that expect not only compliance but, above all, practical, measurable results.

This content matches the information on your “Company” page.

Our mission – compliance as a business advantage

At JDA Advisory, we believe that compliance, security, and operational resilience are not costs—they are investments in stability, reputation, and growth. Our mission is to create value by:

• Transforming regulatory requirements into real operational improvements,
• Building customer trust through transparency and professionalism,
• Providing tools that shorten implementation times and improve process quality,
• Supporting organizations in making data- and risk-based decisions.

This approach is consistent with the mission statement on your website.

Why organizations choose JDA Advisory

1. Expert knowledge and experience

We work for banks, fintechs, insurers, ICT providers, software houses, and manufacturing companies. We understand the specifics of regulated and demanding sectors.

2. Practical approach

We provide ready-made templates, mappings, checklists, procedures, and reporting tools that shorten implementation time and facilitate teamwork.

3. Transparent cooperation

We work in partnership – we not only advise, but together with the client we build solutions that are truly useful.

4. Professional communication

We create materials, reports, and presentations that build the organization’s credibility and facilitate communication with management, auditors, and regulators.

Our Key Performance Indicators (KPIs)

At JDA Advisory, we measure the quality and effectiveness of our services through four strategic metrics, described on your Company page:

• Implementation Compliance Rate – the percentage of implementations completed with full compliance and a positive audit.
• Client Trust Index – the level of customer trust measured by NPS and retention.
• Operational Efficiency Ratio – the effectiveness of project implementation compared to the plan.
• Service Portfolio Growth Index – the rate of service development and sector expansion.

These indicators reflect our philosophy: quality, efficiency, trust, and development.

JDA Advisory – a partner that strengthens your organization

In a world of increasing regulatory requirements, cyber threats, and pressures on operational efficiency, organizations need a partner who understands both business and technology. JDA Advisory combines these perspectives, delivering solutions that are:

• Standards-compliant,
• adapted to operational realities,
• measurable and data-driven,
• scalable and future-proof.

We help companies operate safely, stably, and with full risk control – today and in the future.